Frequently asked questions

Men’s Advice Line is a confidential helpline for male victims of domestic abuse and those supporting them. We offer advice and emotional support to men who experience abuse, and direct them to other vital services to help keep them and their children safe.

Men’s Advice Line is aimed at men who are experiencing domestic abuse, but we also take calls from family members, friends, and frontline workers.

Yes. Any data taken is kept in line with our privacy policy. If there’s concern over your safety, we may by law need to share or disclose your information with relevant external parties.

You can contact us for confidential advice and support here.

No. You don’t have to prove anything to use our service. Every caller is offered the best help possible.

We’ll ask you questions to help identify your risks and needs, but we don’t conduct assessments on the phone. Your advisor will use the time available to offer the best support they can for your situation.

Depending on what you want to talk about and how complex your situation is, calls can last from a couple of minutes to half an hour. We let every caller know we offer up to around 30 minutes as general guidance, but sometimes more time is needed and your advisor will be happy to offer it.

Yes, you’re welcome to call again when you need to.

We also offer help and support by email and webchat.

We know it can be difficult to start this conversation. Sometimes it helps to write down your thoughts, or make a list of the questions you’d like to ask us. We won’t put pressure on you if you struggle to find the right words. We’re here to help you start the conversation so we can support you.

Hopefully you’ll have some clarity and relevant information about your situation, and will feel more confident about taking action safely. And you’ll be welcome to call us again, or we can email or webchat.